PHIL Award Winner
October 2012
Cindy Roberts was hired as a respiratory therapist at the DMC in 2007 and is
currently working at the DMC Surgery Hospital in Madison Heights. Cindy truly
exemplifies the characteristics set out by the PHIL award. In fact, Cindy also
received The PHIL Award in 2011.

  • Makes a special connection with patients and/or patient families.
  • Has a positive attitude while performing duties.
  • Demonstrates professionalism in the workplace.

Comments from co-workers and other staff include:

Cindy is always helpful, especially when we are busy.  She is willing to help in
any way she can.  She is kind, courteous and thoughtful to the patients. Always
smiling, she never has a bad word to say about anyone.
- Yvonne Flynn, RN

Cindy is a true asset to our department. She has been a crucial part of several
critical care cases.  She is always professional and maintains her calm.  She
goes above and beyond for her patients and their families, “well past her
duties”, to ensure they receive excellent customer service.  She is a wonderful
team player and always has a positive attitude.  “The patients love her”. She
goes out of her way to teach , provide comfort and give the “best care possible”.

- Lindsey Clements, RN
Cindy Roberts, LRT
DMC Surgery Hospital
Cindy Roberts,  LRT