Target Audience: Physicians, nurses, respiratory therapists and other medical professionals

Purpose: To review the foundation of how we currently deliver bad news and explore a
patient-centered alternate model.

Objectives: Identify the attendee’s current approach to delivering bad news. Recognize the
historical shift from paternalism to informed decision making in hearing and addressing
unwanted information. Clarify the message the provider wants the patient to hear during the
delivery of bad news, then listen for the patient’s response to the news before speaking.
Define the non-verbal components of creating the environment to most successfully partner
with patients after the delivery of bad news.

Howard Beckman, MD, FACP, FAACH is a Clinical Professor of Medicine and Family
Medicine at the University of Rochester School of Medicine. He began his career locally
graduating from Wayne State School of Medicine; interned at Detroit General Hospital; and
did his residency in the Wayne State University Affiliated Medicine Program. He then joined
the Department of Medicine at Wayne State and the Primary Care Internal Medicine Program.
For 20+ years, Dr. Beckman has collaborated with Dr. Richard Frankel in conducting
qualitative research on the doctor-patient relationship, patient centered administration, use of
empathy in primary care, communication reasons for malpractice litigation, delivering bad
news and the value of listening. His work is widely published and Dr. Beckman speaks on
these and other topics internationally. In addition to his clinical professorship, Dr. Beckman is
currently the Director of Strategic Innovation at the Finger Lakes Health Systems Agency,
where he is helping create a regional multi-stakeholder organization that is committed to
reducing health disparities and increasing the value of care.

There is NO COST to attend.

Please register here.

* Application has been made to the American Association for Respiratory Care (AARC) for 1.5 continuing
education contact hours for respiratory therapists.

*This activity has been submitted to WNA CEAP for approval to award contact hours.  Wisconsin Nurses
Association is accredited as an approver of continuing nursing education by the American Nurses
Credentialing Center’s Commission on Accreditation.

Planners: Mary Vidaurri, RN, PhD; Sharman Lamka, President, The FACES Foundation
PULMONARY ILLNESS: Trends & Treatment Series
The FACES Foundation
is a 501(c)3 organization.
"Delivering Bad News"
presented by

Howard Beckman, MD, FACP, FAACH
Recipient of the Lynn Payer Award from the
American Academy of Communications in Health Care

Nursing and RT 1.5 Contact Hours Provided

Thursday, November 15, 2012
6:00 p.m. Light Refreshments
6:30 -8:00 p.m. Interactive Session

John D Dingell VA Medical Center
Auditorium • Lower Level • Yellow Section
4646 John R Street, Detroit, MI 48201
Parking in the Blue Lot will be validated.